Privacy Policy

Last updated: 20 March 2026

This Privacy Policy explains how TEMERON S.R.L. collects, uses, and protects personal data when you visit our website temeron.com or interact with us through our contact form. We are committed to protecting your privacy and processing your data in full compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Data Controller

The data controller responsible for the processing of your personal data is:

TEMERON S.R.L.
Strada Paris 11
Timisoara, RO-300010
Romania

Email: office@temeron.com

For any questions regarding the processing of your personal data or to exercise your rights under the GDPR, please contact us at the email address above.

2. What Personal Data We Collect

We collect personal data only when it is necessary and only through the following channels:

2.1 Contact Form Submissions

When you submit our contact form, we collect the following information that you voluntarily provide:

  • Name — to address you personally in our response
  • Email address — to reply to your inquiry
  • Company name — to understand your business context
  • Service interest — to direct your inquiry to the appropriate team
  • Message content — the text of your inquiry

2.2 Server Log Files

Our web hosting server automatically collects standard log data when you visit our website. This may include:

  • IP address (anonymised where possible)
  • Date and time of the request
  • URL of the page requested
  • HTTP status code
  • Referrer URL (the page that linked you to our site)
  • Browser type and version
  • Operating system

Server logs are generated automatically by the hosting infrastructure and are used solely for ensuring the security and stability of the website. We do not use server logs to identify individual visitors or build user profiles.

2.3 Data We Do Not Collect

We do not collect or process:

  • Phone numbers
  • Payment or financial data
  • Special categories of personal data (health, biometric, political opinions, etc.)
  • Data from social media profiles or tracking pixels
  • Data from third-party advertising or marketing platforms

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes, each with a specific legal basis under Article 6(1) GDPR:

Purpose Data Involved Legal Basis
Responding to your contact form inquiry Name, email, company, service interest, message Art. 6(1)(b) GDPR — performance of pre-contractual measures taken at your request
Follow-up business communication related to your inquiry Name, email, company Art. 6(1)(f) GDPR — our legitimate interest in responding to business inquiries and maintaining professional relationships
Ensuring website security and stability Server log data Art. 6(1)(f) GDPR — our legitimate interest in maintaining a secure and functional website
Understanding aggregate website usage patterns Anonymous, non-personal analytics data (see Section 5) Art. 6(1)(f) GDPR — our legitimate interest in improving our website

We do not process personal data based on consent for any purpose on this website, as we do not use cookies, tracking technologies, or marketing tools that would require consent.

4. Data Recipients and Third-Party Processors

Your personal data may be shared with the following categories of recipients, strictly to the extent necessary:

4.1 Hosting Provider

Our website is hosted on a cPanel-based web hosting service. The hosting provider processes server log data and facilitates the delivery of contact form submissions. The hosting provider acts as a data processor on our behalf and is contractually obligated to protect your data in accordance with the GDPR.

4.2 Email Delivery

Contact form submissions are processed via the server's built-in mail function and delivered directly to our company email address (office@temeron.com). No third-party form processors, CRM systems, or external email marketing services are involved in this process.

4.3 Analytics Provider

We use Umami Cloud for website analytics. Umami is a privacy-focused analytics service that does not collect, store, or process any personal data. See Section 5 for details.

4.4 No Other Third Parties

We do not sell, rent, or share your personal data with any other third parties. We do not use social media plugins, advertising networks, or third-party tracking services.

5. Website Analytics

We use Umami Cloud for website analytics. Umami is a privacy-focused analytics solution that differs fundamentally from conventional analytics tools:

  • Cookieless: Umami does not set any cookies on your device.
  • No personal data: Umami does not collect IP addresses, device fingerprints, or any information that could identify you as an individual.
  • No cross-site tracking: Umami does not track you across websites or sessions.
  • EU-hosted: Umami Cloud infrastructure is hosted within the European Union.
  • Aggregate data only: Umami collects only anonymous, aggregate metrics such as page view counts, referrer domains, browser types, and country-level geographic data — none of which constitutes personal data under the GDPR.

Because Umami does not process personal data, no consent is required for its use, and it is fully compliant with the GDPR, the ePrivacy Directive, and the Schrems II ruling.

6. Cookies

Our website does not use cookies of any kind. Specifically:

  • No analytics cookies — our analytics solution (Umami) is fully cookieless.
  • No advertising or marketing cookies — we do not run any advertising or remarketing campaigns.
  • No social media cookies — we do not embed social media plugins or tracking pixels.
  • No session cookies — our website is static HTML and does not require server-side sessions.
  • No third-party cookies — no external services on our site set cookies in your browser.

Because no cookies are used, no cookie consent banner is required or displayed. If this changes in the future, we will update this policy and implement appropriate consent mechanisms.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected:

  • Contact form submissions: Emails containing contact form data are retained in our email system for up to 24 months from the date of submission, unless an ongoing business relationship requires longer retention. You may request earlier deletion at any time.
  • Server log files: Automatically deleted after 90 days by the hosting provider, unless retention is required for the investigation of security incidents.
  • Business correspondence: If your initial inquiry leads to an ongoing business relationship, related communications may be retained for the duration of the relationship and up to 36 months thereafter, in accordance with applicable commercial and tax record-keeping obligations under Romanian law.

After the applicable retention period, personal data is permanently deleted or anonymised.

8. International Data Transfers

We make every effort to keep your data within the European Economic Area (EEA). Our hosting infrastructure is located within the EU/EEA, and Umami Cloud operates on EU-based servers. We do not knowingly transfer personal data to countries outside the EEA.

In the event that a data transfer outside the EEA becomes necessary, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, in accordance with Chapter V of the GDPR.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • TLS/SSL encryption for all data transmitted between your browser and our website
  • Secure server infrastructure with regular security updates and monitoring
  • Access controls limiting personal data access to authorised personnel only
  • Regular review and assessment of our data processing practices

While we take all reasonable precautions, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any data breach in accordance with GDPR requirements, including notification to the relevant supervisory authority within 72 hours where required.

10. Your Rights Under the GDPR

As a data subject, you have the following rights under the GDPR. You may exercise any of these rights free of charge by contacting us at office@temeron.com:

  • Right of access (Art. 15 GDPR): You have the right to obtain confirmation as to whether we process personal data concerning you, and if so, to access that data along with information about how it is processed.
  • Right to rectification (Art. 16 GDPR): You have the right to request the correction of inaccurate personal data or the completion of incomplete data.
  • Right to erasure (Art. 17 GDPR): You have the right to request the deletion of your personal data where there is no compelling reason for its continued processing.
  • Right to restriction of processing (Art. 18 GDPR): You have the right to request that we limit the processing of your personal data under certain circumstances.
  • Right to data portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
  • Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal data based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

We will respond to your request within 30 days. If the request is particularly complex, we may extend this period by an additional 60 days, in which case we will inform you of the extension and the reasons for it.

Right to Lodge a Complaint

If you believe that our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority. The competent authority for Romania is:

ANSPDCP (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal)
B-dul G-ral. Gheorghe Magheru 28-30, Sector 1
010336 Bucharest, Romania
Website: www.dataprotection.ro
Email: anspdcp@dataprotection.ro

You also have the right to lodge a complaint with the supervisory authority in the EU Member State of your habitual residence or place of work.

11. Children's Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete that data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.

Continued use of our website after changes are posted constitutes your awareness of the updated policy. If we make changes that significantly affect the processing of personal data you have already provided, we will make reasonable efforts to notify you.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your data is processed, please contact us:

TEMERON S.R.L.
Data Protection Inquiries
Strada Paris 11
Timisoara, RO-300010
Romania

Email: office@temeron.com

We aim to respond to all data protection inquiries within 30 days of receipt.